Izzy Verena Shop Policies

Welcome

Thank you for visiting my shop!

All items will be shipped within 3 working days after payment has been received.If you have a specific deadline, please let me know and I will work to accommodate your wishes.

Payment

Payment is by PayPal only please. You don’t need a PayPal account to use their excellent facility, but you will need a credit card. Payment is expected at Check-out.

Shipping

I’m happy to post anywhere in the world via Royal Mail from the UK.

Original Artwork will be posted within 2 or 3 working days. Packaging is functional rather than beautiful. Artwork will be securely packed and protected in a clear cello sleeve or acid-free tissue paper. Large posters will be in a very solid tube.

I always get proof of posting from the Post Office but if you would like a postage ‘upgrade’ to an Express delivery or a Signed For delivery, just ask at the time of purchase, and I’ll add the cost price to your invoice.

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

Refunds and Exchanges

If, on receipt of the order, you are in any way unhappy with your purchase, simply send it back to me and I will refund you.

If something arrives totally mangled by the postal system, please send me a photograph of the damage and I will replace it.

Additional Policies and FAQs

I like to be as flexible as possible for my customers, so if there is any image that you would like in any format which you see in my shop, just email me and I’ll try to accommodate your requirements.

Commissions are also welcome. For more information about my work, please visit my website www.izzyverena.com, or follow me on Facebook and Twitter.